Description

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Qualifications

- At least 18 years of age
- A Filipino citizen or hold relevant status
- Must possess basic web navigation skills
- With good-excellent communication skills
- Must be conversant, energetic and emphatic, able to ask logical questions
- Able to multi-task
- Must have an ability to understand the customer’s needs.
- Willing to start immediately